1. Customer care, requests and complaints
Contact Excelsus Group LLC d/b/a Blierko at info@blierko.com or +1 844 793 5400. This channel accepts questions, service complaints, billing concerns, cancellation/non-renewal notices, refund requests, privacy requests and accessibility concerns. No account or marketing consent is required.
2. What to include
Provide your name, a reply email, the service or reference if known, relevant dates and the resolution you are requesting. A cancellation does not require a reason. Do not include full payment-card numbers, passwords, government ID numbers or sensitive records. Keep original documents and a copy of what you send; the team can arrange a suitable channel if supporting documents are needed.
3. What happens next
The form sends your request through Netlify Forms. A receipt is shown only after a successful server response; it does not resolve the complaint or approve a refund. If receipt cannot be confirmed, retry or contact info@blierko.com. Applicable legal response deadlines remain in effect and using this page does not limit your remedies.
4. Independent assistance
Wisconsin consumers and consumers dealing with a Wisconsin business can contact the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), subject to its jurisdiction. Its consumer hotline is 800-422-7128. You may also report suspected fraud to the FTC. These are independent government channels, not Blierko departments; they do not guarantee recovery or resolve every business-to-business dispute.